Nearsight management and chaotic development - Customer Support Engineer StorONE Employee Review

Lots of broken or empty promises. Product has serious flaws and they are addressed by issuing untested release after untested release with very little testing, if any. Customers have gotten beta software and ended up with corrupt data and performance problems. Customer systems are not treated with security and respect - often someone is logging in remotely and gathering statistics for analysis without customer knowledge or approval. Constant restructuring and reorganization make it impossible to know who to talk to when attempting to improve processes or god forbid help customers.