employer cover photo
employer logo
employer logo

Stoneacre Motor Group

Engaged employer

Alright for a short while... Look elsewhere for longterm career - Customer Advisor Stoneacre Motor Group Employee Review

2.0
Aug 25, 2016
Recommend
CEO approval
Business outlook

Pros

- Very easy job making outbound calls to customers following a script - Okay place to work for short period - Good modern building at head office with good facilities - Made good friends

Cons

- Senior member of staff got demoted with reduced pay after falling pregnant - Long term employee crying because she had been payed alot less than due to admin fines - A woman was sacked for rushing home due to a family emergency -Compulsory overtime working 55 hours a week -It's very common to come into work and be told to go straight home as they no longer require you. -Unprofessional emails sent around from management

avatar
Stoneacre Motor Group Response
3y
Thank you for your review, we appreciate all your comments

Explore other reviews about Stoneacre Motor Group

5.0
Oct 30, 2022
Recommend
CEO approval
Business outlook

Pros

Good team and pay benefits

Cons

There are no cons here

avatar
Stoneacre Motor Group Response
3y
Thank you for your positive feedback
4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Relatively low stress, supervisors are friendly and approachable, flexible breaks, free tea and coffee, 1/3 weekends (3.5 hours), clean environment, cheap snacks on lunch, good location near a retail park, weekly/monthly performance,

Cons

Rigid practices, Early start on Monday mornings for a meeting, lots of time watching and analysis, 9 hour day does feel slightly long (08:30-17:30). Will let you stay 30 minutes late on a call unpaid but will make you work back 3 minutes for going to the toilet over your allocated break time for the day. Very grindy and want you on the phone talking or ringing every second of the working day, 0 wrap time. expected to complete admin work in your own time. Base pay less than minimum wage, commission structure works however there are MANY clawback stipulations. Send your errors to the whole team to see rather than being personal

avatar
Stoneacre Motor Group Response
3w
Thank you for taking the time to leave this review, your comments are greatly appreciated, and we welcome any constructive feedback.
See reviews by: Helpful|Rating|Date|All