Losing your joy - Senior Customer Service Representative StockX Employee Review

Thank you for taking the time to share your detailed feedback. We’re glad you appreciated the people, benefits, and remote flexibility during your time with us. We’re sorry to hear that your overall experience fell short, particularly in areas like leadership consistency and transparency. These are areas we actively work to improve. Regarding career growth, we do see a lot of development opportunities within the Customer Service Team, whether promotions, lateral moves or even in our internal internship program which has seen many CS Team Members growing their exposure and experience in different parts of the business. We’re committed to fostering a culture that balances performance with a positive team member experience. While metrics help us stay accountable, so does ensuring our teams feel supported, secure, and heard. Thank you again for your contributions over the years, and we wish you the very best in your next chapter. Courtney Clarke - People Experience Director