1.0
Sep 14, 2021
Current employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
The pay is decent. Remote work. Benefits.
Cons
Inflexible work hours, vague policies that are constantly changing. No consistency across management. It's like the leads are winging it. There is absolutely no transparency. We're treated like cogs in the machine. The algorithm is terrible and getting worse instead of better while we're having time taken away from each client. There is not enough time to review client information. We are asked to go faster and faster and faster. No raises, ever. No internal promotions. Ever. No way to advance. Work environment is absolutely toxic. We're constantly gaslit and told our experiences and opinions are not valid.