Great Perks, No Room for Growth, High Turnover - Anonymous employee Stitch Fix Employee Review

Management - Inexperienced mid level management who struggle with communication and motivating direct reports - Lack of clear expectations and direction, they pride themselves on being able to work in ambiguity and expect others to operate the same way - Lack of transparency and poor communication sometimes causes confusion Training -Poor training materials, sometimes outdated and inaccurate. The training materials are ad-hoc and created by others who aren't at the company or in that role/team anymore. -Your training is heavily reliant on your manager's abilities Development - Though it is great they encourage self learning and development, the company is not very proactive at offering training sessions to learn skills outside of your scope of work -They do offer leadership and feedback trainings but they are highly skewed to instill the Stitch Fix culture - No formal performance review system. They only have something called collect and reflect which involves you getting open ended feedback in the form of question and answer and then you giving your manager open ended feedback on their performance face to face which is extremely uncomfortable. There is no clear goals for these sessions - No performance based compensation and no structure on how promotions are reviewed and awarded. This is likely a big reason for employee turnover since there is no motivation to stay for more than 1-2 years. People & Culture - High turnover of experienced employees. No communication around strategy for this issue. - Everyone is overall nice, but it can get cliquey and has a very high school kind of feel to the way people interact. - There is little opportunity for cross team interaction. Many of the teams work in silos and have no idea what the other teams are working on. -People at the company don't speak up about issues they are unhappy about -They have a tiny pulse survey that is a question sent out periodically about your experience at work but it is unclear whether they are used for any actionable changes Tools and Systems - Are constantly breaking and data is sometimes inaccurate causing you to not be able to do work or have to spend extra time checking for accuracy. - Tools and systems are mostly built internally and not very intuitive / confusing UX design. You need to rely heavily on your team while learning Other - Cannot contribute to 401k until after 1 year, with no matching. I honestly would rather have a 401k over the free snacks. - The company seems like a great stepping stone for someone early in their career but I do not see it as a place to stay long term