After One Month… - Sales Associate Steven Madden Employee Review

1.0
May 12, 2016
Recommend
CEO approval
Business outlook

Pros

$1500 budget given to you for shoes...

Cons

...that $1500 is given after your 3-month probationary period. When you first start you can only buy ONE pair of shoes for 50% off, and you can only wear that ONE pair EVERY SHIFT for at least THREE MONTHS. So if that ONE pair of shoes turns out to be uncomfortable, TOO BAD. (The blisters on my feet are a real beauty!) Your performance on selling Tana shoe care add-ons affects your hours. So if customers don't want to buy that $12.99 pair of leather insoles...NO SHIFTS FOR YOU THE FOLLOWING WEEK. Say goodbye to weekend evenings...they LOVE scheduling people for 3 HOUR ON-CALL SHIFTS Thursday through Saturday. The amount of ladder climbing and near-falling to your death to grab a pair of shoes for a customer that doesn't even intend to buy them... Got an opening shift? Prepare to wait an hour locked outside of the store as you wait for your manager to arrive WITHOUT APOLOGY OR REASON. Unorganized, ridiculous, and unfair system of shoe retrieval and scheduling.

Explore other reviews about Steven Madden

5.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive company culture, opportunities to grow within the organization with tenure, work/life balance

Cons

Low starting pay, low commission

1.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

A lot of free shoes. Decent employee discount. Good starter/beginner job. But if you can work somewhere else, do that instead.

Cons

Please read if you’re considering employment with this brand! This company is extremely TOXIC. They do not care about their employees at all. The training at any level is awful. There is no structured training system or operations and it creates lack of confidence and more issues and creates failure. The pay is poverty wages. For many years this company let amazing talent go due to wages. This company will not pay you well. And they nickel and dime pay raises IF THERE EVEN ARE ANY! This company does very well financially to be able to give raises and they don’t. There is a lot of favoritism amongst management so if they favor someone, they will take their word rather than look into the issue. The workload is absolutely insane. So much extra/unnecessary busy work that creates constant chaos. I’ve never seen a brand waste so much energy on unnecessary nonsense and they cannot execute anything seamlessly or timely. It’s like you are always running in a circle. They have no methodology to training or operations. In summary, you can make so much more money hourly/salary at most other retailers, so don’t even waste your time here. You won’t be able to pay your bills and survive. There is minimal work/life balance. The corporate office is all white girls, so zero diversity. HR department is low intelligence and does not care about people.

See reviews by: Helpful|Rating|Date|All