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      StepStone Hospitality

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      StepStone Hospitality reviews

      Pay is not Competitive; Employees are spread thin - Hotel Night Auditor StepStone Hospitality Employee Review

      1.0
      Sep 26, 2023
      Hotel night auditor
      Recommend
      CEO approval
      Business outlook

      Pros

      I worked with some nice people.

      Cons

      After five years of working for this company, I only got $0.50 more than someone just starting out. I trained numerous new employees and did not get paid for it. My work load continued to increase as new policies were implemented continuously. Employee turn over rate is very high. There was no air conditioner in the lobby over the grueling hot summer.

      Explore other reviews about StepStone Hospitality

      5.0
      Jun 9, 2025
      Hospitality manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Clear communication on expectations, deadlines, and goal projections. Fair wages and benefits for all employees. Dedicated to providing a safe and comfortable workplace.

      Cons

      None are immediately applicable in this instance.

      1.0
      Jan 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Most of the pros of this place have left

      Cons

      Most frequent question - "how can we do this cheaper?" GM would rather blame and "delegate" rather than actively being a partner to a solution to challenges presented to those he leads. Continual staffing shortages fueled by ongoing manager and staff turn-over resulting in frequent long hour workloads.

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