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      StepStone Hospitality

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      StepStone Hospitality reviews

      It's not worth it! - Anonymous employee StepStone Hospitality Employee Review

      2.0
      Sep 8, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The on property team I work with is great and is the only reason I still work there.

      Cons

      -This company will punish you and others for doing a good job! No matter what you do it is never enough and the negative comments will come with. -Get ready to be be brought down my corporate, general manager and senior managers. -Bottom line is all they care about. The hotel can be busy every single night but if we are not sold out we failed (And they will make sure you know it) -Long Hours and Low Pay

      Explore other reviews about StepStone Hospitality

      5.0
      Jun 9, 2025
      Hospitality manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Clear communication on expectations, deadlines, and goal projections. Fair wages and benefits for all employees. Dedicated to providing a safe and comfortable workplace.

      Cons

      None are immediately applicable in this instance.

      1.0
      Jan 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Most of the pros of this place have left

      Cons

      Most frequent question - "how can we do this cheaper?" GM would rather blame and "delegate" rather than actively being a partner to a solution to challenges presented to those he leads. Continual staffing shortages fueled by ongoing manager and staff turn-over resulting in frequent long hour workloads.

      1
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