Pros
Friendly staff, calm environment for the most part, good location, PC issues or lack of tools are corrected quickly.
Cons
Limited opportunities for growth because family is prioritized, full shift working on the computer M-F, inner circle for those who worked a very long time, personality is favored over productivity, no training structure or manual to refer to so material is learned on the fly, mistakes can cause huge interruptions to other teams (high pressure). wages are a little below competitive,