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State Collection Service

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Huge Disappointment!!! - Debt Collector State Collection Service Employee Review

1.0
May 15, 2017
Recommend
CEO approval
Business outlook

Pros

I have NOTHING nice to say about State Collection Service.

Cons

I never had a chance because I have a heart. These people don't have souls .. bothering people who are homeless and /or on their (or their loved one's) death bed for a small payment. The HR lady told me what I wanted to hear and was extremely unprofessional....and that should have been my first clue. The classroom instructor was probably the only​ decent person there. The on-the-job training was a joke. They bounce you to person to person (and the Supervisors had to literally beg or bribe people to train, which was a bit uncomfortable and unprofessional). One person does something one way and then when you do it the way you were just taught, you get told that it is the wrong way...and this continuously occurs over and over. I was never told the number of phone calls I was to make per hour/per day until 2 days before they let me go because I wasn't making enough phone calls. I was initially made to feel horrible that I wasn't making enough phone calls (I was getting closer and closer to the quota, and I know I would've had no problem getting there had I had just a little more time​). I was also told to take my time and learn the job well before worrying about my call quota. I was abruptly removed from my desk mid call and taken into a room where the HR lady and my unprofessional Supervisor let me go less than 2 days after learning what was expected of me. My co-workers were not​ any better... I was training one morning when my trainer continuously muted her phone and said terrible things at the muted phone. It was a horrible experience.

Explore other reviews about State Collection Service

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, Full time hours, and busy work

Cons

Lose $1 if you do any early shift

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

They have one of the best hiring processes that I've been through. Well laid out and a structured checklist that helped you to stay on top of all the task that had to be completed prior to being hired.

Cons

There aren't any for me.

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