My experience has been one of being recognized and apprecaited for my contributions, inclusiveness and transparency. - Corporate Claims Counsel State Automobile Mutual Employee Review

Great company to work, good people and excellent benefits

IT department outsourced to India

People are consistently demonstrating high levels of competencies, and a respect for work life balance. Many community outreach initiatives sees the organization involvement so great, many years we exceed expectations with generosity and kindness. Opportunities to learn and grow, though we need to promote opportunities to celebrate the people who invest in personal development. Claims representatives are high caliber - as a policy holder and employee - I know we have an excellent product, as demonstrated by the claims service.

We continue to be challenged to improve efficiencies in our internal processes. Strategic efforts to improve are there, and in time will be implemented, but in the interim we have many solutions which have the feel of 'a work around' while we implement the new and better processes.