StarTek was the WORST experience of my life - Anonymous employee Startek Employee Review

1.0
May 28, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

health insurance and 401k offered, work @ home positions available, 40+ hours/week, first and second shift available, overtime offered, paid holidays

Cons

Terrible communications, unable to get in contact with HR or management, software rarely runs correctly for the work @ home positions, when the software does NOT work you have no real way to resolve the issue, the pay is awful for everything you have to do, procedures change once a month and your performance is graded based on those procedures

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5.0
Jan 22, 2026
Recommend
CEO approval
Business outlook

Pros

The team was very helpful Open door policy Training was great

Cons

When business slowed down we were released from the phones, so we did not get to work full 8 hours

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