Misleading - Member Services Representative II Startek Employee Review

1.0
Oct 16, 2015
Recommend
CEO approval
Business outlook

Pros

Great co-workers, sometimes a "fun atmosphere" - training was very thorough, although not up to date the way it should have been, so it was a shock to be thrown out onto the floor without having updated policies and procedures to follow.

Cons

Way too political, miscommunication, favoritism. Lack of appreciation for the employees - if you weren't in with the "cool crowd" - mostly the supervisors, you were looked down upon as a minion basically.

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5.0
Jan 22, 2026
Recommend
CEO approval
Business outlook

Pros

The team was very helpful Open door policy Training was great

Cons

When business slowed down we were released from the phones, so we did not get to work full 8 hours

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