Wouldn't go back - Anonymous employee Starbuds Employee Review

A great place to move up if you're serious about sales.

Holiday hours and off the clock communication

The growers who sell to the business will send demos and you get free product this way.

Inventory is constantly messed up because they have too many cooks in the kitchen. 4 owners, three assistant managers, five key hourly managers, and not one of them is someone you can go to with a problem be met with respect. The keys aren’t paid enough to care, the assistant managers are only concerned with how they look to the owners, and the owners only care about money and profit and appearance. They don’t accept doctors notes, have a point policy intended to help churn through staff at a quicker rate because the longer people stay the more they realize the truth: management does not care about you past what they can get out of you and when you cease to be anything but compliant (say your boyfriend gets hospitalized and you need schedule help) and have needs they will do everything in their power to get you out. They are cold, impersonal, and have sculpted their policies in a way that will never prioritize the well being or health of their employees. They will make you get documents through your doctor and the state if you need any accommodations, from having less hours during a pregnancy to wearing loose fitting pants for health reasons. Until you get those documents, you will be reprimanded. There is no room for flexibility. They let a coworker leave because he wanted to change from full time status to part time, and then later changed this policy, weeks after he left, to allow for there to the possibility of this change. They have reprimanded my coworkers over events they no longer have proof of— in a dispensary they record audio and visual for 90 days— and received a customer complaint and then chose not to reprimand over it until they could no longer prove it to the employee and forced their hand when signing their write up. They don’t allow tenured employees to ride out a two weeks notice. They accept notices immediately and strong hand people into quitting so as to not pay out unemployment. Managers play favorites when it comes to the schedule and who gets what in their demos, which are from the growers, and not them. AMs and owners are out of touch, passing rules and making assumptions about what happens on the sales floor despite rarely being on it. Key hourly managers have nothing better to do than plot for when they can jump on register and make tips or plot on how they can get the people they don’t like in trouble, while actively not dress coding the people they are friends with or holding them to the same standards. They stand on the floor by check in, in a clump, actively talking smack on the people under them who are in the same room. It lends itself to a very unfriendly and cliquey atmosphere. Please spare yourself.