Pros
- Free buffet - Uniforms laundered daily - Free light rail from Central Station - Hourly rate is decent for what you do - Fairly quick and easy to go from dealer to supervisor (2-3 years), with a pay rise with each new table game you learn. - Don't take your work home with you. - Every day you have a different pit boss or supervisor, so if you dislike somebody you don't have to work with them very frequently. - Interesting mix of cultures, can have some interesting conversations with the friendly customers. - Sometimes pretty darn fun! If you have good players. - You can swap as many shifts as you like with friends and colleagues.
Cons
- Really negative culture in the workplace (management is a 'boy's club', and rather than taking responsibility and supporting their employees, they tend to blame and punish). - Recent structural changes have made the possibility of promotion from supervisor to pit manager far more unlikely. - Job can be very stressful and emotional at times, with both customers and managers being intolerant of (inevitable) human error. Quite dehumanising job. - A lack of encouragement and support. - Everybody finds the scheduling department very frustrating. e.g. It can be difficult to get annual leave if you don't plan 9 months in advance.