Great remote work opportunity - Senior Customer Specialist Squarespace Employee Review

5.0
Feb 10, 2026
Recommend
CEO approval
Business outlook

Pros

- Handling live chat and emails - Fully remote - Great career growth - Pay is alright considering the type of work. I never felt overworked like other reviews mentioned (?!) - First week of work and training was done in groups, it fostered a feeling of belonging

Cons

It’s a shame it’s closing down in Australia but I disagree with the previous review. 6 months is plenty of notice for a redundancy. If Squarespace would have provided a month notice, I guess those colleagues would have been in shambles. There are always things that can be improved obviously but overall I’ve been happy to work at Squarespace.

Explore other reviews about Squarespace

5.0
Dec 26, 2025
Recommend
CEO approval
Business outlook

Pros

- Challenging work, in a good way - Freedom to work with new technologies to solve problems - Steady, structured onboarding and ramp-up for newer employees - EXCELLENT work/life balance, best I've ever seen - Cool office with delicious free food and fun happy hour events - Company culture is relaxed and fun - Leadership is transparent about the overall status and direction of the company - Easy to change teams if you want

Cons

- No yearly bonus, but the work/life balance makes this worth it, at least for me.

1
3.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

interesting place with smart people

Cons

the product was great but there lack serious creative momentum behind the marketing. everything always felt off

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