One word … “Shambles!” - Manager Spurgeons Employee Review

2.0
Jul 20, 2022
Recommend
CEO approval
Business outlook

Pros

The colleagues - the people who really make this organisation function properly.

Cons

It’s a shambles of an organisation! If your face fits, or if you attend the right prayer groups then you’ll go far at Spurgeons. Christianity is the fundamental part of how they believe this organisation is run, which is laughable, and some staff are treated terribly. The values are a well known joke amongst staff as the values are not adhered to at all and most staff don’t even know what the values are! No care is taken for staff who often work late in to the night to try and get their job done. A new CEO was appointed in 2021 who failed to keep a very small charity afloat. After his appointment the long standing senior leadership team all decided to leave which spoke volumes! The work of Spurgeons is drying up. No new contracts being won, and staff turnover continues to be high. Very concerning for the future direction of this organisation.

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Spurgeons Response
3y
We welcome feedback and have many channels in place to ensure that colleagues can share this with us. We agree it is our colleagues who are the heart of our organisation and therefore are concerned that you feel you have not experienced our Values during your time at Spurgeons. We have been in a season of change, with a new CEO appointed in January but are confident about our future. We hope you have already taken the opportunity to discuss these concerns with us, but if not, please do reach out direct to our HR team via hrhelpdesk@spurgeons.org so we have the opportunity to address these concerns with you directly. Kate Roberts - Head of People & Culture

Explore other reviews about Spurgeons

1.0
Nov 25, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A nice team Some lovely people remain (though many were made redundant)

Cons

Bad financial situation, redundancies after redundancies so it feels like there is no job security. Overworked as there aren't enough people Leaders don't seem down to earth or to care much - big goals but not realistic No career opportunities and pay is relatively low

3.0
Oct 27, 2025
Recommend
CEO approval
Business outlook

Pros

Great job, supportive senior staff

Cons

Higher management have no people skills and the pay could be better

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