Going through a rough patch with identity - Anonymous employee Sprout Social Employee Review

2.0
Mar 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to work with some really talented coworkers and wonderful customers. Very flexible PTO and WFH options. Everyone means well.

Cons

Declining culture and product. The transition to a more corporate, buttoned up culture has been a struggle, resulting in siloed communication, competing priorities, and an overall loss of identity as a company. Competitive differentiators are non-existent and market messaging sounds the exact same and newer, AI-first vendors are advancing much faster. Benefits and total compensation have declined rapidly, making many wonder if it is still beneficial to work here. Career development is currently out of the question depending on the department you are in, and even then still dependent on internal politics more than impact.

Explore other reviews about Sprout Social

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good Work Culture. Really Good. At least from what I can tell.

Cons

Not much remote work is lonely but thats about it.

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

This is the best company culture, and I think everything else flows from it: the possibility of new projects, the work-life balance, the benefits. Sprout invests in its people, from generous PTO and company-wide R&R Days to meeting-free focus days. The benefits package is pretty comprehensive including medical, vision and dental plans, 16 weeks of paid parental leave for all parents, a 401(k) with company match, ESPP, and real remote work (you receive a stipends for your home office) with joining the whole team in Chicago a couple times a year. On the growth side, feedback is both expected and encouraged, informally and formally. I've been really happy here.

Cons

Compensation does trend below market average for the industry, but personally, the overall benefits package and culture help offset that.

See reviews by: Helpful|Rating|Date|All