Oct 6, 2020
Springboard Response
5yFrom: VP People
Thank you for taking the time to write us a review on Glassdoor. “Open, honest, and constructive” is a core company value we take very seriously. We value hearing what we are doing well, and appreciate any specific feedback on where we need to improve.
We’re glad to read that you enjoyed our many perks, including our learning budgets which fund employees for both personal learning experiences as well as on the job training to further professional skills. We believe our care for employees, combined with our “mission-first” focus, are major reasons why our employee satisfaction remains consistently high compared to peer companies.
This said, we’re sorry to hear that you had a negative experience working at Springboard, and especially saddened to hear comments referring to insults and unfair treatment, which goes directly against our core value of “humanness”. Unfortunately it’s very difficult for us to understand (or take action on) the general circumstances you’re mentioning, without more specifics. So although you’ve moved on from the company, we want to take this as an opportunity to “always be learning” (another of our core values), and encourage all Springboarders to come to their manager, someone on People Ops, or the Exec team, if they ever observe behavior that they feel is unjust or potentially damaging to anyone’s morale. And if you’re open to it, we’d be grateful if you connected with our People Operations leadership so we can learn more about the situations you mentioned.
We wish you all the best in your future endeavours.