Disappointing Experience despite a promising mission - Care Support Team Member Spring Health Employee Review

1.0
May 28, 2025
Recommend
CEO approval
Business outlook

Pros

Working from home is nice

Cons

The company promotes removing all barriers to mental health but sadly this commitment doesn't extend to care support team. Burnout is widespread, Leadership is aware and does not address the root issues. Communication is inconsistent, frequent changes to policies and systems often announced late or not all. Not enough team member's to support the volume. Feels more focused on profit than employee or customer's wellbeing. If you're looking for a supportive, transparent or sustainable workplace this isn't for you or me. Looking elsewhere because things remain the same.

Explore other reviews about Spring Health

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

I received payment on time.

Cons

No cons. Just moved on.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Definitely some smart and dedicated co workers. Remote work was nice but they are trying to get rid of it too.

Cons

Company tries to be a FAANG without the pay or proper career structure. You are never doing good. Leadership is out to save themselves before anyone else. Quick to pass blame down. It was honestly a very toxic work environment. Wouldn’t be surprised if someone sues the company from how leaders speak to ICs. Poor manager training leads to unprepared managers. There was a first time manager in engineering who had almost everyone on his team quit, never had a single IC under them promoted and the manager still got a hefty promotion. Very clear that company’s priorities are not in the interests of employees.

4
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