Been with Spring for 2 yrs, couldn't be more grateful - Sr Customer Success Manager Spring Health Employee Review

5.0
Apr 25, 2023
Recommend
CEO approval
Business outlook

Pros

The alignment to our mission from each team member even as we have expanded from roughly 100 employees when joined to over 900. Autonomy to work on your projects and push initiatives through when looking to make a difference. We value good ideas and execution and allow everyone to bring forward change. Love working with a mission driven organization that is looking to improve the world. I absolutely love my colleagues. They aren't just co workers but close friends of mine who truly care for me and my development both professionally and personally.

Cons

As a start up there are alot of moving pieces. Can be difficult to understand what each department is doing and why. Things pivot quickly so you need to be very diligent to stay on top of all moving pieces. Can be lack of resources in certain areas but team members are always willing to support.

Explore other reviews about Spring Health

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

I received payment on time.

Cons

No cons. Just moved on.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Definitely some smart and dedicated co workers. Remote work was nice but they are trying to get rid of it too.

Cons

Company tries to be a FAANG without the pay or proper career structure. You are never doing good. Leadership is out to save themselves before anyone else. Quick to pass blame down. It was honestly a very toxic work environment. Wouldn’t be surprised if someone sues the company from how leaders speak to ICs. Poor manager training leads to unprepared managers. There was a first time manager in engineering who had almost everyone on his team quit, never had a single IC under them promoted and the manager still got a hefty promotion. Very clear that company’s priorities are not in the interests of employees.

4
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