Great Coworkers, High Stress, Poor Work/Life Balance - Operations Spring Health Employee Review

3.0
Jan 7, 2026
Recommend
CEO approval
Business outlook

Pros

The best teammates I've ever had. All of them were incredibly hard working, terrific collaborators, and just high quality people who time and again went out of their way to let me know that my work was appreciated or to check in when times were tough. Their camaraderie and sense of humor helped me get through some incredibly stressful situations. When I look back on my time at Spring, my coworkers are by far the greatest highlight. Other pros include ample opportunities for career advancement, competitive salary and benefits.

Cons

The company rushes to sell programs/features to customers and then leaves it to the Operations team to scramble to make them actually happen. The question "Can we actually support this?" is almost never asked. This leads to a very high stress environment and a poor work/life balance that causes consistent burnout. They also operate a bare-bones staffing model on Operations, seeking to employ the absolute minimum amount of people. This creates a pattern where understaffed teams are tasked with enormous, nearly impossible projects, which leads to a number of employees going on leave, which in turn adds more pressure and work to the remaining employees.

Explore other reviews about Spring Health

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

I received payment on time.

Cons

No cons. Just moved on.

3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

The company's products help people in meaningful ways

Cons

Company is very poorly misled. There isn't a real vision or culture. In general, ways of working here are scattered and immature. We have a new SDLC every 10 months or so. Constant re-orgs and changes in leadership cause instability. Teams and ICs are re-allocated every 3–6 months. Priorities are constantly shifting. "Science will win" except when it comes to evaluating AI's place in our product. Sudden AI focus despite not having a real vision for how it aligns with our mission. Leaders who report directly to the CEO often cycle out every year or so. There seems to be very little awareness or ownership that leaders aren't set up for success. The company says it cares about employee "thriving" but promotes leaders with very poor scores. It seems to be more of a vanity metric/tool to fire people.

3
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