Pros
I worked on the email team a millennia ago, not sure if it still exists today. It was a fun job not answering calls. Very small biannual raises, maybe a quarter or two increase an hour. They reward seniority and tenure. Actually, it's one of the reasons why I left, couldn't stomach seeing some of the leadership day-in-day-out. One of the team leads couldn't contain his energy whenever he was provided attractive female customer service agents to supervise, tried to put on alpha-ish displays and wore small tight shirts. Kind of created a weird aggro morale for his team, even promoted several times up to executive office for some reason. BUT thankfully, my coworkers were awesome!! This was definitely a temporary job for someone in between careers, there were lots of unique personalities, lots of snacks, company events, so I'd say the morale team (yes one of those existed) did a pretty good job.
Cons
Whoops, just read the above
