Pros
Co-workers and benefits are awesome! This is a great company for someone who maybe didn’t go the college route and wants to move up in a company that will exponentially grow.
Cons
There is a constant tug of war happening between the administrative side and the medical side in terms of how each clinic operates. It gets a bit tricky when the people at HQ are telling actual veterinarians how to do their job/manage their time. As a pet owner, if a Veterinarian says they need a certain amount of time the last thing I want is someone with zero pet med experience telling the doctor that it’s too much time and that they need to rush to get someone else in. They may not use those works verbatim but it’s what happens. This puts PPX in the middle and there were times I was pressured to give medical advice over the phone or pass along medical info from higher ups that are not medically trained. The company puts an insane amount of responsibility and tasks on the plate of the PPX team. On paper, these ideas are great but in reality they prevent efficiency and create distractions. There is only so much a person can juggle in a window of time. They speak a lot about work-life balance however, if you take any days off you could be lost in the changes that occurred when you were away. This creates a pressure for those who are away from work to constantly check their Slack for updates. They also talk about burnout but they are opening new locations so quickly that they are very understaffed, meaning that the current employees are sometimes working 6-10 days in a row. The overtime is insanity and I always felt sorry for those who felt pressured to work so many hours because they felt like it meant being a team player.