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      Spinnaker Support

      Engaged employer

      Spinnaker Support reviews

      Great Company, Great Ethos. - Senior Technical Support Analyst Spinnaker Support Employee Review

      5.0
      Oct 31, 2024
      Senior technical support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Most employees that work here are knowledgeable, polite and welcoming to new hires. Fast ramp up and no complicated procedures to drag out the onboarding process. Good benefits. Fantastic focused CEO.

      Cons

      No weekend pay or overtime pay.

      avatar
      Spinnaker Support Response
      1y
      We're so pleased to hear that you've had a positive experience with your team, as well as a smooth onboarding process and comprehensive benefits. We appreciate your feedback regarding weekend and overtime pay and will keep it in mind as we continue to refine our policies. Your advice to management is valuable, and we’re committed to empowering our technical teams with the trust and autonomy they need to excel. Thank you for being a part of our team!

      Explore other reviews about Spinnaker Support

      5.0
      May 14, 2026
      Software solutions architect
      Recommend
      CEO approval
      Business outlook

      Pros

      The team is amazing. Everyone make you feel included and a part of the team. Recruitment and onboarding was amazing, fast and straightforward. My manager is great, and even high leadership considers your inputs.

      Cons

      So far, nothing. Everything has been great.

      5.0
      Apr 25, 2026
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      I love that approvals to come up with a proposal for customer is quick and easy. Contents are all stored and published internally, you just need to find it. I especially love the quality of service that we offer.

      Cons

      My customers require vendor accreditation, this is quite challenging. Also, some approvers or support are in a different time zone, but it is workable. During my first month, it was quite challenging because there was no Buddy who can help me, but I have adapted now and Barbara was a big help. The allowance for WFH cost like mobile phone, internet, power, could use a bit of increase.

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