Not a good experience - Account Manager Spectrum Employee Review

For the customer service account management role, they will initially hire you as a mobile billing rep, then 6 months later change your job to “Account Managment” which is where you will have to go back to training and learn how to handle servicing the needs of Cable, internet and landline customers as well for the same pay as mobile only. Also they have been known to lay you off or fire you for no reason or misconduct.