2.0
Mar 5, 2015
Former employee, less than 1 year
Walker, MI
Recommend
CEO approval
Business outlook
Pros
The two best reasons for working at Charter are the quick access to healthcare and that if you live in the Charter service area you pay almost nothing for your services.
Cons
Retention call center management set criteria that has no chance of being met. Pay - even with commission - is low for the stress. Many people on discipline due to unrealistic rules. Call center employee turnover rate is very high. Management favoritism is pervasive.