Goals are not attainable! If you don’t sell a certain amount you don’t get any commission at all so you get zero money for what you do sell! They write everyone up for not hitting the unattainable goals and make you feel like you could get fired anytime! They make you act like a robot and use sales sheets with customers that don’t help at all! They expect us to track everything cause reporting sucks!! NOTHING IS EVER GOOD ENOUGH!! Upper management sucks cause they don’t help at all!! We don’t ever have enough equipment in stock to issue to customers! Telesales and internet sales get all of the sales and send customers to the store to pickup! Every account we touch that we don’t get a sale out of counts against us! Customer service over the phone, the calls that are supposed to be monitored and recorded for quality and training purposes, tell customers whatever they wanna hear then send them to the store for us to fix! The cons go on and on! Spectrum sucks!!
