Horrible to employees and customers - Customer Service Representative Spectrum Employee Review

1.0
Sep 6, 2014
Recommend
CEO approval
Business outlook

Pros

Easy to get a job here they hire just about anyone with a pulse. The employee discount is substantial if you live in a TWC area.

Cons

The training Is horrible the goals the company sets are unrealistic this San Diego location needs a visit from the show under cover boss. I don't believe Comcast would have any interest in TWC if they new how horrible they really are to its employees and customers im talking about unexplained cancelations and raises in cost changes to bill without notification just shady business. The supervisors have a 1000 excuses but no answers.

Explore other reviews about Spectrum

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and is good work life balance. Good benefits

Cons

Nothing bad to say about the company

5.0
Sep 17, 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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