Prepare to be broke. It’s a call center - Inbound Sales Representative Spectrum Employee Review

3.0
Jul 11, 2018
Recommend
CEO approval
Business outlook

Pros

Free cable, internet and voice

Cons

Training? What training? We spent 3 1/2 weeks in a class basically doing nothing. The training systems were down so we spent 3 hours at a time for a 15 minute project. For all the time wasted, we could’ve been on the floor in a week.When we finally hit the floor, we have mentors that would rather flaunt their own arrogance than help us succeed on a system that we barely knew to begin with. Micro-managed like crazy, most days I leave there asking myself why I even took the job. Let’s talk about commission.....stock up on food, pay your bills in advance for a few months because you are going to be BROKE. You’re competing with everyone on your shift. There’s a set amount for each employee that can fluctuate based on other people’s performance. There is a bridge for 3 months, but don’t buy that you’re going to exceed it in those 3 months (even if you’re an accomplished seller like myself). They tell you that shifts are based on attendance, and test scores but that’s not true either. Prepare to work til 11pm. I haven’t missed 1 minute and had high scores (2nd in the class) and I will be working the late shift

Explore other reviews about Spectrum

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

This is the best sales job I have ever had. Spectrum does a great job with incentives. The leadership is awesome and is always helping me grew in this role. I highly recommend this job to all sales people.

Cons

None. I cannot think of any cons.

5.0
Sep 17, 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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