Unrelenting agony - Tier III Phone and Internet Support Representative Spectrum Employee Review

2.0
Apr 27, 2018
Recommend
CEO approval
Business outlook

Pros

There was cake for birthdays sometimes but the supervisors did that themselves. Seriously, the people you work with directly are usually great and almost make up for the crushing, overbearing, toxically competitive pressure that drives our ability to get screamed at constantly with zero seconds between phone calls. If you want to use the bathroom, you have to take that away from the time allotted for your actual break time. Yeah.

Cons

Completely soulless corporation looking to squeeze every ounce of sanity out of you for the lowest dollar possible. When I say I used to work at spectrum, they’re like, “GOD I hate spectrum,” and I say yeah no one hates spectrum more than its employees.

Explore other reviews about Spectrum

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Overall they treat everyone with respect and there is a good work/life balance and everyone seems proud to work there. A ton of people have been working there for 20+ years.

Cons

None really, we were treated decently.

5.0
Sep 17, 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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