3 years downhill - Customer Service Representative Spectrum Employee Review

2.0
Apr 9, 2018
Recommend
CEO approval
Business outlook

Pros

The only perk left is almost free services. And you get a paycheck so at least it’s an income.

Cons

You’re so micromanaged you can’t even take 2 minutes if personal to use the bathroom. Since spectrum took over there has been so many employees that had to take mental health leave. This company has literally drove people to self harm thoughts. Let that sink in - it’s not an exaggeration. I left after 3 years first wth Time Warner cable then the merge wth Spectrum. I worked in different departments. I wouldn’t recommend anyone to work there with how people are now treated. I honestly loved working for the company when I started. I dreaded going to work at the end so much it made me physically ill. The last day I worked when I left it was a feeling of relief. It’s sad honestly.

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Pros

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Cons

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5.0
Sep 17, 2019
Recommend
CEO approval
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Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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