Spectrum is a wolf in sheep's clothing to work for - Customer Solutions Spectrum Employee Review

1.0
Jun 18, 2017
Recommend
CEO approval
Business outlook

Pros

Casual dress, that's about it

Cons

Micro management constantly, breaks and lunches are monitored, constant berating about why you didn't save a customer, and you can't because of pricing outside of reality, therefore anything you do to save and subsequent calls to change is a chargeback to you after 60 days, not worth being yelled at by supervisors and customers alike all day, you will go nuts. Not worth a dime, you will be stressed out every single day. It's great if u like that sort of environment. Constantly adjusting bills because of incompetent sales reps promising the moon, even worse than Direct TV reps. I had to call back 5 times to get my services and bill adjusted to what I originally requested. Lies, Lies, Lies.

Explore other reviews about Spectrum

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Talking with customers about spectrum

Cons

Getting customers to listen our product

5.0
Sep 17, 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

309
See reviews by: Helpful|Rating|Date|All