Not employee friendly - Tech Support Specialist Spectrum Employee Review

1.0
Jun 9, 2017
Recommend
CEO approval
Business outlook

Pros

Co workers, location ..for me at least, discounted cable services

Cons

Pay caps lower than regional average, raise freeze, minimal time off, micro manage, high volume call centers, poor training, unapproachable management, over paid executives, poor repair services, unfair metrics, swift terminations for minor offenses, small cubical, since taking over Time Warner cable they have reduced pay, taken away personal time, increased cost of benefits, eliminated bonus incentives, freeze and cap salaries, increased call volume, increase customer cost, reduced quality of service and equipment. This company is a nightmare.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Talking with customers about spectrum

Cons

Getting customers to listen our product

5.0
Sep 17, 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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