Commercials indicating it's a fun place to work, misleading - Billing Representative Spectrum Employee Review

1.0
Jul 3, 2016
Recommend
CEO approval
Business outlook

Pros

Fairly good benefit pack. Free services (equipment rental fees monthly, plus tax and fees)

Cons

Cable technology not up to date with competitors, micro managed, you literally can get in trouble for having to use the bathroom when it's not your designated break time. The computer operating programs are unreliable with no relief in site. Metrics are expected even though systems fail constantly. The customers can be awful, a lot of verbal abuse very stressful. Inconsistent information and condescending leadership. Tremendous turnover.

Explore other reviews about Spectrum

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, teammates, technology

Cons

AI, bureaucracy, outdated hardware, webex trash

5.0
Sep 17, 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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