The owner is a snake, do NOT work here - Anonymous employee Spasation Spa Employee Review

1.0
Jul 20, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great clients Great co workers Thats literally the only good things about this place

Cons

You will never be paid what you expect. You can keep track of your clocked in hours and minus off any break you took but they will automatically deduct breaks you didnt take, you pay stub will never match what you actually worked. I was continually paid $1 less than stated on the contract and had the manager notify them every paycheck to have it fixed and they refuse to fix it or so much as respond unless you show up in person. The owner blames the manager at the time for false advertisement to hire me at the hourly rate on the contract. He spreads rumors about previous employees and talks horribly about them. He blames everyone but himself for any exsisting problems within the company and takes zero responsibility. From the other reviews on this site they likely will never change. Half the services on the service menus are not offered at all locations. They book couples massages at this location without informing the clients that there isnt in fact a couples massage room and they will be in seperate rooms and pay as if it was an actual couples massage. The cleanliness, faulty equipment and intallation of equipment is a joke unless of course you dont mind drying the same load of laundry for 6 hours, easy money i suppose. Dont devalue yourself by working for these people, you will make better money and be happier literally anywhere else, even mcdonalds.

Explore other reviews about Spasation Spa

5.0
Feb 29, 2024
Recommend
CEO approval
Business outlook

Pros

High Demand: Beauty and wellness services are in constant demand, providing a consistent customer base. Repeat Business: Many clients return regularly for services like haircuts, massages, facials, etc., leading to predictable revenue streams. Upselling Opportunities: Customers often purchase additional products or services during their visits, increasing revenue per client. Diverse Services: Offering a variety of services allows you to attract a broader range of clients and cater to different needs. Flexible Pricing: With various service options, you can cater to different budget ranges and attract a wider clientele. Strong Referral Network: Satisfied customers are likely to refer friends and family, leading to organic growth. Creative Expression: It allows for creative expression for stylists, therapists, and estheticians, fostering job satisfaction

Cons

High Operating Costs: Costs associated with equipment, product inventory, skilled staff, and maintaining a high-quality facility can be significant. Staffing Challenges: It can be challenging to find and retain skilled professionals in a competitive industry. Seasonal Fluctuations: Demand may fluctuate with seasons and economic conditions, impacting revenue. Intensive Competition: There's often intense competition in the spa and salon industry, requiring a strong marketing strategy to stand out. Client Expectations: Meeting high client expectations for quality and service can be demanding, requiring consistent training and investment in staff development. Regulatory Compliance: Compliance with health, safety, and licensing regulations adds an extra layer of complexity to operations. Managing Inventory: Balancing product inventory to meet demand without excess stock or shortages can be challenging

2.0
Feb 27, 2015
Recommend
CEO approval
Business outlook

Pros

- exemplary sanitation and cleanliness standards

Cons

-equipment not kept up to high priced expectations -certain locations are better than others -the actual owner believes every employee is just money in his pocket and that they can be easily replaced -lunches/breaks are taken off by head office EVEN if you haven't had a chance to even eat within 8+ hours -staff are belittled and ganged up on by management and senior staff -It's commissioned based so if you actually want to make a decent living, you need to rip off customers by rushing services, charging extras for things that aren't, with spa equipment that doesn't work properly -You are not allowed to have a complaint or you will be made to feel like you're not qualified to even drink water - Nothing in place to motivate or recognize staff - I've heard management (who are only certified in esthetics ) tell journeyman hairdressers how to do Hair and salon stuff. (Not knowing what they're talking about)

3
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