Sparkrock does not care about their employees. Everyone there has a story to tell about how they feel overworked and unsupported in the work they are doing. Leadership would have endless meetings about the strategic direction but all they would do is constantly change their minds, make last-minute decisions, and expect everyone else to follow along and keep up. When you would ask to get feedback on something you were working on they would be too busy to look at it (no matter the amount of time you'd give beforehand) until the very last minute and then be confused at why changes couldn't be made and basically demand you figure out a way to make them.
They constantly talk about growing the company and would go on hiring sprees without thinking about culture or maintaining a good working environment. Shortly after hiring people who were either a poor fit or didn't make them the money they wanted (probably because of horrendous training and onboarding) they would go on a firing spree. Every 6-8 months they let go of at least 2-3 people and say it's because their strategic direction changed... In addition to the people they lay off, most good employees quit after a year because they're burnt out, frustrated, underpaid, or all of the above.
I think when they first started they had a good culture, but it's been diluted over the years by bad hires, bad management, and lack of support. They were once listed as a Great Place to Work but have consistently fallen in the rankings every year. I don't think these are horrible people, in fact, I think the people that work there (although there is so much turnover it's practically a new company every year) are good at heart and are really helpful. The leadership is just so out of touch with the HUMAN BEINGS that work there and it really feels like all they care about is making their next sale. They would often talk about how they are selective with their clients but then sign an organization that is totally off for the solution.
I feel quite bad for their clients because they are good organizations (nonprofits and school boards) but they are often sold a false promise (check out other reviews on this - they're accurate).
Anyone looking to start working here: Don't be fooled by the open office space and seemingly chill environment. There were so many unnecessary discussions about optics (i.e. a person wants comes in at 8:30am and leave at 4:30pm to catch the train, but it looks bad if we're not all working past 5!!!) and countless nights I wish I hadn't spent working late and worrying about a company that clearly didn't care about me.
