Don’t work here - Customer Service Representative Sparklight Employee Review

Good company, fun co-workers, and management that actually is helpful

Lots of moving parts so takes time to learn

Benefits, work/life balance, direct manager

Significant disconnect between upper management and c suite leadership and the day to day realities employees were experiencing , no clear defined career path or advancement opportunities, lack of meaningful compensation growth or raises, lack of support and communication from leadership above the direct manager level. Poor financial decisions that potentially contributed to mass layoffs. Concern regarding the effectiveness of executive leadership, particularly at the COO level.