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      Sovos

      Engaged employer

      Sovos reviews

      Good people, bad organisation - VAT Compliance Services Representative Sovos Employee Review

      3.0
      Mar 21, 2025
      Vat compliance services representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment Remote work is a plus

      Cons

      Some teams are not very organised A lot of people are leaving

      avatar
      Sovos Response
      1y
      Thank you for sharing your feedback from your time spent at Sovos. We're glad to hear that you appreciated the work environment and the flexibility of remote work – these are core aspects of our culture, and it’s great to know they resonated with you. We understand that there have been challenges related to team organization, and we take this feedback seriously. We're actively working on improving communication and structure across teams to ensure everyone has the support they need to thrive. We are committed to thoughtful, intentional decisions that create a better experience for all employees. Thanks again for your contributions, and best of luck to you in your future endeavors. Best regards, Eva Krauss Chief Transformation Officer

      Explore other reviews about Sovos

      5.0
      May 18, 2026
      Principal technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

      Cons

      There were no cons at all.

      avatar
      Sovos Response
      2w
      Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
      1.0
      May 20, 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Being Remote and standard benefits

      Cons

      Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

      avatar
      Sovos Response
      1w
      Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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