Disappointing - Order to Cash Specialist Sovos Employee Review

Thank you for taking the time to share your feedback with us. We're glad that the flexibility of our work environment and our commitment to diversity and inclusion have positively impacted your experience. As you noted, diversity and inclusion aren’t just talk for us—they are core values we remain committed to as we move forward. The past year has certainly been one of significant change as we work toward our vision of transforming compliance into a force for growth. While these changes have strengthened our market position and benefited are customers, we understand change can be difficult and can impact our team members. These decisions are made with careful consideration, as we focus on building a company that can succeed long-term for both employees and customers. I completely agree with your feedback that process improvement is critical. This is why we’ve launched a company-wide initiative focused on productivity and capacity improvements, starting with key functions like order-to-cash. We know these transformations have directly affected valued employees, and the decision to move forward with them was not made lightly. They are essential to delivering the consistency and performance our customers and team members deserve. We recognize the personal impact of these transitions and remain committed to supporting all employees through this period. If you have further questions or would like to discuss your concerns in more detail, please don’t hesitate to reach out to me, HR, or another leader. Thank you again for your honest feedback. - Gregg Spratto, Chief Operating Officer