Sovos - Senior Compliance Representative Sovos Employee Review

Thank you for sharing your thoughts. We believe the remote working experience has allowed us to grow significantly in the past few years, opening up our roles to gain more talent and “dip our toes in” to new markets and intelligent individuals around the world. I agree that the people here at Sovos make this company the best place to work! We truly value our customers and hold our teams to high standards when it comes to customer service and satisfaction. Regarding your thoughts on pay, we do re-evaluate our compensation structures regularly and are committed to providing competitive and fair compensation to our employees. We will continue to do so in the future. If you are curious about how you can grow within Sovos, please use our career development resources including open conversations with your manager, our SharePoint pages, and e-learning systems like Sovos U and LinkedIn Learning. I do have to disagree with your comments on collaboration across departments. This is so important at Sovos as we have to communicate with other departments, especially within our client facing roles. Our customer journey does not begin and end with our Services teams. We serve as a proactive partner for Sovos customers, orchestrating and delivering value throughout the entire customer journey to Earn Advocacy. None of our services are completely hands off for clients, so while we take away a large amount of the burden of these processes, we interact and communicate with clients throughout. If you want to learn more about our Customer Journey and how you can help improve their experience with collaboration across teams, please reach out to me. Thank you again for your review, we appreciate it very much. - Dominic Constandi, Chief Customer Officer