Good, but It used to be better! - Anonymous employee Sovos Employee Review

4.0
Mar 26, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Global and multicultural, which is fantastic in my opinion. Remote work is strong.

Cons

It used to have more focus on retention and engagement to get results and drive more revenue in, it has changed to a "cost-cut" policy no matter what.

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Sovos Response
2y
Thank you for sharing your thoughts. We truly value feedback from our team members, and I'm glad to hear you appreciate our company culture and global presence. Our diverse teams indeed bring a wealth of perspectives, enriching our problem-solving and innovation processes. Regarding your concern about our focus on retention and engagement, I want to assure you that organizational changes are driven by a commitment to better meet the needs of our customers, employees, and partners. In a rapidly evolving industry, adaptation is key to success, and these changes are essential for our competitiveness and growth. We understand the importance of supporting our teams during these transitions. Our people are at the heart of Sovos. We fully understand that change can be challenging, and this kind of transformational change is not for everyone. We recognize that some employees may explore new opportunities, and while we're disappointed to see them go, we fully support their decisions and wish them well. We remain committed to evaluating and enhancing our support systems, and I'm here to discuss any further questions or concerns you may have. Please feel free to reach out at your convenience – my door is always open. Laura Handler Chief of Staff/Head of DEIB

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

1
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Sovos Response
1mo
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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