Horrible leadership - Order to Cash Specialist Sovos Employee Review

1.0
Dec 6, 2023
Recommend
CEO approval
Business outlook

Pros

Unlimited paid time off is cool.

Cons

You will be left with lessening everything on your own and they will look down on you if you don’t understand with no training or SOP

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Sovos Response
2y
Thank you for your feedback. I agree with you, our myTime flexible time off policy is great. I do want to address your concerns, though. It sounds like you feel left on your own and that you may not have received enough training. This is something we take seriously. Clear communication and adequate support are crucial for a positive work experience. We are committed to addressing training gaps and ensuring that team members have the necessary tools to success. With this feedback, I will go back to my team and ensure that our training and processes support an environment that sets us up for success. I wish you the best as your continue your career journey outside of Sovos. Kevin Cunningham Chief Financial Officer

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

1
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Sovos Response
4w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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