Sep 2, 2022
Sovos Response
3yThank you for your feedback, and thank you for your comment regarding our customers. We are privileged to help businesses all over the world thrive through safe, frictionless compliance in a high-risk environment. Ensuring our products offer the reliability and scalability that our customers depend on is a continuous and incremental process, and I wonder if this is why it feels somewhat slow for you. This process depends on both our leadership and on the ability and insight of our talented and trusted team, and I assure you that we do not let people go for voicing concern – that would go against everything we believe in as a company. At Sovos, new ideas are welcomed. I’m really sorry to hear that your experience has been so different to the one we strive to create for our valued employees. I would appreciate the opportunity to discuss your experience further, so please do reach out to me directly, or to your HR representative if you would feel more comfortable. Thank you again for your feedback. - Eric Lefebvre, CTO