A conscientious organization - Customer Success Advisor Sovos Employee Review

4.0
Feb 5, 2022
Recommend
CEO approval
Business outlook

Pros

Great access to experienced leaders within the different product lines, fantastic remote work policy which highlights employee health and well being, and great people surrounding you.

Cons

Strenuous application process, silo'd lines of business, confusing product offerings.

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Sovos Response
4y
Thanks for the note. I love your feedback about access to leaders. I think I speak for our entire leadership team when I say how much we value the relationships we have with team members across the business. Our doors are truly always open and we are happy to share our experiences, address concerns, listen to ideas or even just brainstorm. We are constantly evaluating how our organizational structure and we look at what makes sense for us right now. While our individual lines of business are stand alone, we are also highly matrixed. That means that we have to work really effectively cross-functionally in order to be successful. If you have questions about how the various teams work with our lines of business, or specific questions about our products I would encourage you to myself or the relevant leader to discuss further. As you very rightly noted – we’re always here to talk. Thanks again for the feedback and I am glad to have you as a part of our team.

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
3.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

remote work, unlimited PTO, good benefits

Cons

say they care about their people and don't show it

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