Not a merit based sales organization from what I saw - Anonymous employee Sovos Employee Review

1.0
Nov 28, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you aren’t immediately blacklisted you are given good opportunity

Cons

Here it is in a simple format: -I wasn’t taught how company expenses work when hired -Was not set up with the required VPN and company network information -Sent to a two week training where I was immediately blacklisted and shamed for not having those things set up (people arriving from other offices all had it done as part of their first day or week) -performed, according to everyone in the training, better than the person who I was I unrightfully pitted against by our mutual boss, giving us no chance to work together, and beginning the process of the other person planting untruthful seeds about me to our boss in order to get an advantage -contracted a very bad illness from this person while in a small training room for two weeks -was forced to come into work the Friday after the nine workday training after I arrived at my home airport at 4am -was told I didn’t perform as well as the person I was told I was being compared against -that person was allowed multiple weeks off despite not having to travel back - I was intimidated out of more than two days off when I asked about how unlimited PTO works because if I did I would “look week” -almost passed out while at work, went to a hospital and was diagnosed with a near throat closure, tonsillitis, bronchitis, and lung impairment (I’ve now been told it was Covid) -had the people I sat next to in the office, who refused to help me despite knowing I was sick and what my boss was doing to me spread a lie to their friends at the company that I was acting “high on drugs and had to leave” despite being sick from the company and needing a hospital. This further killed my perception, or brand as they call it there -was told at least three times a day in coded language that I could be fired any minute -required three months of prednisone and antibiotics to finally get better, but had to travel domestically via airplane once a month -was told I wasn’t traveling enough and reminded the team of the last guy who had my job, who didn’t travel enough... -had our first QBR where the person I was hired with presented that they hadn’t traveled once or even done one client meeting -this person subsequently gets a deal that closed in an open third territory resulting in a ridiculous amount of commission -I had a teammate threaten to kill me over the phone while he was unfairly arguing to keep credit on an opportunity that he shouldn’t. His words were “I used to kill people for a living. You don’t want to take anything away from me”. -ended up losing credit on the opportunity because the teammate went behind my back to management saying “he won’t negotiate. He must be too scared -this lie, like the others, further ruined my perception -I eventually outsold who I was hired with, the person given the deal in the open territory solely for “perception” -my boss recorded a series of weird video meetings where he constantly put words in my mouth and wouldn’t allow me to defend myself, which I think he was using to cover himself for whatever ultimately was going on -I was told by HR “you just have to vibe better with your manager. It takes time” -I had no option but to sell a lot and let that speak for itself. I did, outselling the person I was hired with, but as you can imagined was pretty ruined mentally from everything the company and the people there had done to me - while I was forced to work sick I was constantly getting brought into meetings with people who I could tell were looking me up and down and assessing my behavior, not taking into account at all I had just almost died. -I was fired by the company after a personal situation (literally caused by what the company had done) was misrepresented to them. The same people who heard of the misleading situation and had told lies about me being on drugs were the same people who requested I don’t work there any more -I sacrificed all commission I had earned (over $10,000), which still wasn’t as much as the person hired with me got -finally, anytime I tried to discuss this with people at the company who called themselves my friends, they acted like my side of the story didn’t happen because they didn’t want to be involved with it

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Sovos Response
5y
This review is very difficult to read. As a team, we intend for all Sovos employees to understand how deeply we care about our values and how each member is trusted and respected. What you describe below is not at all how we intend to operate our company or live by our values, or the experience we desire for our global workers. There are parts to your review that make me wonder if this may have been submitted for another company. Our teams have not worked in the office or traveled since early March, when COVID began to spread across Europe and North America, so I am not clear how those situations you describe below could have occurred. Nor can we match any leadership feedback or HR review process to what you shared. We will make sure to follow up with Glassdoor and ensure this review was intended for us. If it was, we are shocked, saddened and truly sorry for your experience. I would personally like to speak with you in the interest of improving our work environment and understanding the details of your experience. Please reach out to me directly.

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

1
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Sovos Response
1mo
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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