Great company with constant change - Software Support Analyst Sovos Employee Review

4.0
Jan 9, 2019
Recommend
CEO approval
Business outlook

Pros

Company growth means lots of change and opportunity for growth. Management is great. Company culture is fun and accommodating, with things such as food and beverage amenities, catering, and events. Unlimited PTO!

Cons

Lots of change and uncertainty as decisions are kept quiet until they are happening. Pay could be higher.

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Sovos Response
7y
Thanks for the feedback. We realize that people spend a good chunk of their time at work – and we want to make sure that it’s in an environment that is enjoyable! And we also want to make sure that they don’t spend too much of their time at work – so we implemented our myTime flexible time off program. We’re so pleased to hear that those things made a difference to you. And you’re right – a lot of changes can bring some uncertainty. We have worked really hard over the past year to improve our top-down communication and making sure that changes are communicated effectively and timely. Employee feedback has shown that we’re making real strides in that area. Often, our changes involve people and we are careful to balance our need for timely communication with the privacy concerns of individual employees. It’s an area of focus and we will continue to work on it! - Joe H

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

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Sovos Response
4w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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