Pros
It's people at the coalface. Below regional director level the people are friendly and team work is important. Front line staff are committed, hard working and passionate. Great benefits. Flexible depending on your manager.
Cons
Currently very unstable due to savage and brutal restructure. Cyclical in housing but this one feels change for change sake and lots of people pleasing. Exec board are so far removed from the reality of front line housing management it is mind boggling. The decision makers say they're listening but they're not. Work loads are so unmanageable and unsustainable and despite a year telling them the risks and that we're not coping nothing changes . They have refused to provide additional staffing to help with the unrealistic workloads. Managing risk and safeguarding is like juggling plates and our service standards are impossible to meet then we get hen pecked for poor customer satisfaction results. It's chaotic with far too many systems that dont talk to each other. Sovereign has grown in to such a big beast it's imploding on itself. This means chronic and frustrating inconsistencies at management level and across regions and noone seems to care. Morale has never been lower and lack of trust with the execs has never been higher.