The people make it worth it - Customer Service Representative Southern Phone Employee Review

3.0
Jun 9, 2022
Recommend
CEO approval
Business outlook

Pros

Great start to the workforce

Cons

Mentally strenuous work, upset customers can be difficult to deal with

Explore other reviews about Southern Phone

3.0
Dec 12, 2025
Recommend
CEO approval
Business outlook

Pros

Most staff are nice Good hours Entry level

Cons

Poor infrastructure for the CRM which creates a lot of problems Poor documentation Harsh KPIs

4.0
Jan 17, 2024
Recommend
CEO approval
Business outlook

Pros

Terrific people, bunch of doers, highly skilled

Cons

Can't think of any cons

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