Pros
Provided me perspective on what to avoid in a future employer.
Cons
As another review already stated, Sourcepass actively solicits employees to write these positive reviews. Any review written before 2022 was written for NST of Long Island, before it was acquired by Sourcepass, and therefore does not pertain to current ownership. I was also one of the unlucky technicians that was brought onboard as part of an outside acquisition. Before Sourcepass, my company was one of the rare breeds of companies that exist in this country; compassionate and people-focused. Growth was steady, sustainable, and beneficial for both the company and our clients, which was reflected by the (lack of) turnover rate that we boasted. Unfortunately, those 20+ years of work, growth, dedication, and compassion were squandered by selling out to Sourcepass. Chuck Canton, the CEO, is plainly out of touch with reality. Chuck comes from privilege and money. His father, Stephen Canton, founded iCore Networks, which happens to be the first company Chuck worked at out of college. As iCore's Vice President, Chuck was involved with the sale of the company to Vonage. And thus began Chuck Canton's pattern of purchasing companies, artificially inflating their value, then boasting about his "success" as a businessman. The truth is, Chuck Canton has had his career handed to him, and the companies he so proudly claims to have grown are nothing more than vehicles through which Chuck can rapidly fundraise investments from his other wealthy peers. On its face, Sourcepass claims to be customer focused, but this could not be further from the truth. After the transition, we not only lost half of our employees, but we also lost a handful of longtime clients. Morale was nonexistent by the time I departed due to a variety of changes, including heavy micromanagement and countless broken promises from upper management. At the end of the day, Sourcepass and all of its acquisitions are simply stamps in Chuck's capitalist passport; trophies to be displayed when pitching to prospective businesses and investors. There is so much more I could write, but for now I will leave you with this: part of me feels sorry for the business owners who decided to sell their small MSP's to Sourcepass. I know that Chuck has a way of selling his desire to become the "Walmart of IT providers" to small business owners. Perhaps they believe his success story. Maybe they truly believe that they have a shot at seeing the kind of wealth that Chuck was born into. But the other part of me feels no sympathy for business owners who sold out a company of loyal and trusted employees and clients, people who became akin to family, people who stuck around for decades- - not for the money, but for the love and passion they had for their workplace, their colleagues, and their clients. I wish nothing but the best for my former colleagues who chose to stick around. If you're considering applying to Sourcepass, don't. And try not to listen to those who continue to drink the Kool Aid and push the "the MSP grind isn't for everyone" rhetoric. I promise you, there are other MSP's that actually care about their clients and employees, that can actually put their money where their mouth is and have the decades of experience to show for it. Compassion and humanity can exist in this business, don't let these (conveniently timed) glowing reviews convince you that you have to settle for being exploited by your employer in order to succeed. Take it from myself and the other 15+ employees that quit shortly after the acquisition, we are so much better off now.